Continuous Improvement – how far do you go?

A colleague of mine once asked a plant manager how their CI programme was going and was amused at the reply – “Oh the CI programme? We finished that a couple of years back”

Joking aside though, it’s sometimes tempting to think that our Lean / CI “journey” should continue forever – a relentless, unending pursuit of unattainable perfection. But is that true?

Back in the 1980’s, one of the many newly discovered concepts from Japan was this idea of constantly pursuing perfection – “Chasing the last grain of rice” became a well-known phrase in business. I was at Hewlett Packard at the time and like most of the managers there was running several TQM (Total Quality Management) projects. After several years of wholeheartedly buying into the TQM philosophy (aka “drinking the Kool-Aid”), senior managers began to question this philosophy and realised that “spending 10,000 dollars to solve a 500-dollar problem” didn’t make good business sense.

That’s one reason why I often remind people not to lose sight of two of the most important tools in the Improvement Toolbox – “Common Sense” and “Judgement”.

As in many aspects of life the answer to the question is: “It Depends”.

Along with Investment, Innovation and Improvement are the lifeblood for any business wanting to survive and prosper in the long term. Overall, we need to maintain a relentless focus on improvement but we also have to apply “business common sense”, and keep asking:

How likely is it that the benefits will justify the resources required?

Can we deliver the results in a reasonable timescale?

Are the outcomes / benefits we’ve achieved “good enough for now”

As part of your PDCA cycle it’s good practice to regularly review your improvement activities, check that they’re on target, and consider whether some of them should be “culled” to make way for better projects.

For help with managing your improvement activities, please contact Andrew.Nicholson@ImproveMyFactory.com

PDCA
Continuous Improvement – How Far Do You Go?

Getting Things Done – Managing Tasks and Projects

“Too much to do, too little time!” is a cry that we hear more and more often recently.  When you’re trying to tackle a dozen projects, a hundred initiatives and a thousand “to do” tasks, it can feel so overwhelming that it’s hard to even make a start.

So here’s a “quick and dirty” way to make sense of it all.

  1. Make a list – a full list. The first step is to face up to the challenge and list out all of the projects, tasks, initiatives and “to do’s”. It might look like a long list but don’t be put off – this is the first step towards regaining control.
  2. Split the list into two – “Tasks” and “Projects”. Tasks are things you know how to tackle, don’t take up a lot of resource and can be achieved in a few days. Projects are things that take longer, maybe need some research or data collection, and involve more people.
  3. Take the “Tasks” and prioritise them using an “Ease and Effect” grid. Start with the tasks that are Easy to implement and have the highest Effect or Impact. Then tackle the tasks that are Easy to implement and have a medium Effect. Put these tasks into an Action Plan and track progress using “traffic lights” (also known as RAG – Red, Amber, Green) – Red items haven’t yet been tackled, Amber items are those currently being tackled and Green items have been successfully completed.
  4. Translate the Projects onto a simple timeline or “Gantt Chart”. Split the timeline into three – (a) items to be tackled in the next 12 weeks, (b) items to be tackled in the following 12 months, (c) items to be tackled in the following year. Agree who will be accountable for each of the projects and set realistic start and finish dates.

That’s it! Yes it’s rough and ready but it’s the quickest, most effective way to regain control of “too much stuff” – try it!

And if you need some help to manage and deliver some of those projects, contact Andrew.Nicholson@ImproveMyFactory.com.